Document photo capture - HEIC format not accepted March 15, 2022 16:13 Updated If you are using an iPhone or an iPad to capture your document, you must change the format of your camera to "Most compatible" in Settings - Camera - Formats on your device. Related articles Download Pension Certificate Account statement / portfolio statement (pension 3a) Which IDs can I use to register for ePlix ? What do we mean by automatic rebalancing and when is this carried out? Delete my ePlix profile