Document photo capture - HEIC format not accepted March 15, 2022 16:13 Updated If you are using an iPhone or an iPad to capture your document, you must change the format of your camera to "Most compatible" in Settings - Camera - Formats on your device. Related articles I have not received an SMS code "Error" or any other error message appears. I did not receive an email during registration. Can I open several vested benefits accounts at once? Where can I find my tax certificate