I have not received an SMS code March 15, 2022 16:13 Updated If you do not receive an SMS, contact the helpdesk to check whether the number in the system is correct. The helpdesk can also help you identify an optimal SMS communication channel for your geographical area. Related articles I have not received an SMS code Do you have a question about the product vested benefit itself ? I have a new mobile number/email address. How can I update my existing information in ePlix? Do you have a question about the product 3a itself ? I did not receive an email during registration.