The message "ZAS and ID do not match." appears. March 15, 2022 16:13 Updated Send a copy of your ID or passport to Helpdesk Related articles I have not received an SMS code Where can I find my social security number? I have a new mobile number/email address. How can I update my existing information in ePlix? Document photo capture - HEIC format not accepted Which IDs can I use to register for ePlix ?